services

“ Service Industry measures of efficacy is more often than not intangible and therefore all the harsher .

While one school of thought believes that the Service Industry is run on the wheels of customer satisfaction which is best defined as the gap between “perceptions and expectations”, another and probably far better substantiated belief system argues that one need not measure the expectations to measure service quality

No matter what the argument is, as a business owner in this segment, the demands on the processes are hard task masters, given the varying degrees of understanding on what is expected from the customers, BizLogika helps you meet them all. One organized step at a time.

Therefore, safe to assume, the Service Industry measures of efficacy is more often than not intangible and therefore all the harsher since they are no standards to measure against, except internal process standards put in place.